3A Marine Service Staff
Principals
Melanie Krause
Owner/General Manager
NameMelanieKrause
TitleOwner/General Manager
Manager
Jack White
Sales Manager
NameJackWhite
TitleSales Manager
Robalo Sales Training
MDCE Dealer Conference
Mass. Marine Trades Assoc. Professional Development Conference
Patrick Desmond
Customer Service Manager
NamePatrick Desmond
TitleCustomer Service Manager
Yamaha: 5-Star Service Manager, Fuel Systems, 4-stroke Motors, Electrical Systems,
Drivetrains, Advanced Troubleshooting
BRP/Evinrude: Certified Technician
Mercruiser: EFI Systems
VOLVO VHCP Business Partner Training
Mass. Marine Trades Assoc. Professional Development Conference
ABBRA Marine Service Management (Landing School)
John McLaughlin
Service Manager
NameJohn McLaughlin
TitleService Manager
Yamaha: Fuel Systems, 4-stroke Motors, Electrical Systems, Drivetrains, Advanced
Troubleshooting
BRP/Evinrude: Master Technician
Volvo: Volvo Penta Sterndrives
Tohatsu: Advanced Training
Kohler: Marine Generators
Mercruiser: Sterndrives, EFI Systems
VOLVO VHCP Business Partner Training
Mass. Marine Trades Assoc. Professional Development Conference
ABBRA Marine Service Management (Landing School)
Other
Scott Fowler
Certified Technician
NameScott Fowler
TitleCertified Technician
Yamaha: Fuel Systems, 4-stroke Motors, Electrical Systems, Drivetrains, Advanced
Troubleshooting
BRP/Evinrude: Certified Technician
Volvo: Volvo Penta Sterndrives
Tohatsu: Outboards Certified
Mercruiser: EFI Systems
Massasoit Comm. College: Marine Technician Certificate
Richard Savage
Certified Technician
NameRichard Savage
TitleCertified Technician
Yamaha: Electrical Systems
Joe Beck
Certified Technician
NameJoeBeck
TitleCertified Technician
BRP: Servicing Evinrude ETEC
BRP: Outboard System Function & Service
Bruce Hall
Certified Technician
NameBruce Hall
TitleCertified Technician
BRP: Servicing Evinrude ETEC
BRP: Rigging & Propeller Selection
BRP: Effective Troubleshooting
BRP: Outboard System Function & Service
VOLVO VHCP Business Partner Training
John Griffin
Service Advisor
NameJohn Griffin
TitleService Advisor
